1. Product Selection & Fitment

Provide the vehicle make, model, production year, installation position, and OE number. For motor-related requirements, include connector photos and pin counts. Pan Taiwan reviews application details, part-number cross-references, and specifications to help reduce mismatch risk.

2. Do your window regulators include motors? Are anti-pinch options available?

We offer motor/regulator assemblies and regulator-only products, depending on the vehicle application and replacement needs.

Selected 6-pin options may be available for applications requiring anti-pinch integration. Suitability, connector type, pin count, and motor requirements must be confirmed during quotation.

3. Can discontinued or hard-to-source classic-car regulators be reproduced?

If an item is unavailable in our catalog, Pan Taiwan can evaluate reproduction through reverse engineering. Please provide a physical sample, photos, dimensions, vehicle details, an OE number if available, and expected order quantity for feasibility review.

Quality & After-Sales Support

4. How does Pan Taiwan verify quality and durability?

Development-stage engineering validation includes a 10,000-cycle up/down test. Quality control is supported by ISO 9001-based manufacturing workflows and Taiwan-based production management.

5. What if I encounter installation difficulties after receiving the parts?

Contact Pan Taiwan for technical support. If the issue is confirmed as a specification cross-reference error, we will help resolve it and take responsibility accordingly.

Ordering, Warranty & Shipping

6. What is the MOQ? Can I combine different models?

For stocked regulators, MOQ may be as low as 10 pieces, depending on inventory and availability. Different models can be consolidated into one order when quantity, stock, and shipment conditions permit.

7. How do I request a quotation or place an order? What is the warranty period?

Submit vehicle details, OE numbers, product requirements, and quantities through our website. Pan Taiwan reviews the information and confirms available options.

Many regulator items carry a 12-month warranty. Confirm applicable products and terms during quotation.

8. What shipping options are available?

Pan Taiwan coordinates international shipments according to cargo size, quantity, destination, and urgency. Options may include sea freight, air freight, express delivery, FCL, and LCL, subject to order and destination conditions.

Information for Your Inquiry

Please provide:
• Vehicle make, model, and production year
• Installation position: FL / FR / RL / RR
• OE number and required quantity
• Motor requirement, connector photos, and pin count, if applicable
• Destination and preferred shipping method
• Samples, photos, and dimensions for reproduction evaluation